Privacy Policy
At Urbanity Day Spa, your privacy is an essential part of the experience we create. We are committed to protecting your personal information with the same care, discretion, and integrity that define our services
Information We Collect
We collect only the information required to curate a seamless spa journey for you, such as:
- Your name and contact details
- Appointment preferences
- Wellness and treatment choices
- Payment information for bookings and purchases
- We do not collect unnecessary or intrusive data.
How We Use Your Information
Your information is used exclusively to enhance your experience at Urbanity Day Spa, including:
- Managing appointments and confirmations
- Personalising your treatments
- Processing secure payments
- Sharing essential updates, offers, or wellness recommendations (only with your consent)
Data Security & Confidentiality
We uphold strict protocols to ensure your information remains safe, encrypted, and confidential.
Only authorised team members, trained in data privacy, can access your information—and solely for service-related purposes.
Sharing of Information
Urbanity Day Spa does not sell, rent, or trade your personal information.We may share limited data only with trusted service partners (such as payment gateways) to complete transactions securely.
Cookies & Website Usage
To provide a smooth browsing experience, our website may use cookies that help us understand usage patterns and improve performance.You may disable cookies at any time without affecting access to our content.
Your Rights
You may request to:
- Access your stored information
- Correct or update your data
- Withdraw consent for marketing communication
- Ask for deletion of your information when legally permissible
- We will process all such requests promptly.
Policy Updates
Urbanity Day Spa may update this policy to reflect improvements in our processes or legal requirements. Changes will be posted on this page for transparency.
Contact Us
For any privacy-related queries, clarifications, or requests, you may contact us at: